2021 IT Talent Trend Report | Info-Tech Research Group

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In March 2020, many organizations were forced to switch to a virtual working world. IT enabled organizations to be successful while working from home. Ultimately, this shift changed the way that we all work, and in turn, the way IT leaders manage talent.
Many organizations are considering long-term remote work (Kelly, 2020).
Change is starting but is lagging.

Our Advice

Critical Insight

Increase focus on employee experience to navigate new challenges.
A good employee experience is what is best for the IT department.

Impact and Result

The data shows IT is changing in the area of talent management.
IT has a large role in enabling organizations to work from home, especially from a technological and logistics perspective. There is evidence to show that they are now expanding their role to better support employees when working from home.
Survey respondents identified efforts already underway for IT to improve employee experience and subsequently, IT effectiveness.

2021 IT Talent Trend Report Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should focus on the employee experience and get an overview of what successful IT leaders are doing differently heading into 2021 – the five new talent management trends.

2021 IT Talent Trends – Executive Brief

1. DEI: A top talent objective

The focus on diversity, equity, and inclusion (DEI) initiatives spans the entire organization beyond just HR. Learn which DEI efforts are underway with IT.

2. Remote work is here to stay

Forced work-from-home demonstrated to organizations that employees can be productive while working away from the physical office. Learn more about how remote work is changing work.

3. A greater emphasis on wellbeing

When the pandemic hit, organizations were significantly concerned about how employees were doing. Learn more about wellbeing.

4. A shift in skills priorities

Upskilling and finding sought after skills were challenging before the pandemic. How has it changed since? Learn more about skills priorities.

5. Uncertainty unlocks performance

The pandemic and remote work has affected performance. Learn about how uncertainty has impacted performance management.

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Author

Rebecca Factor

Contributors

Daniel Milei, CIO and Director, Information Technology, County of San Luis Obispo
Sharon Leventhal, Senior Strategy Analyst, Lee County Clerks of Courts
Lisa DiDonato, CIO, Lee County Clerks of Courts
Ken Libutti, CIO, Palm Beach State College
Zach Loch, CIO, East Carolina University
Aaron Kennedy, Director of Technology Services, City of Bakersfield
1 Anonymous Contributor
273 survey participants

Search Code: 95870
Last Revised: January 5, 2021

TAGS:

Workforce management, talent management, hiring, retention, remote work, virtual work, flexible work, remote workforce, virtual environment, diversity, inclusion, equity, wellbeing, wellness, performance management, skills inventory, future skills, COVID-19, workforce planning

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