- All organizations, of all sizes, have some amount of technical debt, but very few systematically track, manage, and communicate it.
- Deferred project work is pushed over to operations, sometimes with little visibility or hand-off, where it gets deprioritized and lost.
- IT doesn’t have the resources or authority to make needed changes to address the impact of tech debt and can’t make the case for improvement without good data on the problem.
- Efforts to track technical debt get stuck in the weeds, don’t connect technical issues to business impact, and run out of steam.
Our Advice
Critical Insight
- Technical debt is a type of technical risk, which in turn is business risk. The business, not IT, must make the decision to accept or mitigate risk – but IT must help the business make an informed decision.
- There are two ways to keep your technical debt at a manageable level – effectively, to mitigate risk: either stop introducing new debt or start paying back what you already have.
Impact and Result
- Define and identify your technical debt. Focus on tech debt you think you can actually fix.
- Conduct a streamlined and targeted business impact analysis to prioritize tech debt based on its ongoing business impact.
- Identify options to better manage technical debt and present your findings to business decision makers.
Member Testimonials
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.
9.0/10
Overall Impact
$52,312
Average $ Saved
18
Average Days Saved
Client
Experience
Impact
$ Saved
Days Saved
Board of Education of School Dist No. 61 (Greater Victoria)
Guided Implementation
10/10
N/A
N/A
Andrew was very knowledgeable and made some great suggestions and observations that got me thinking differently about where to prioritize.
South African Reserve Bank
Guided Implementation
10/10
$34,250
10
Best - SME advisory and context to fasttracked our thnking in developing an approach to manage technical debt.
Agriculture Financial Services Corporation
Workshop
10/10
N/A
N/A
This was an excellent workshop and presentation. The facilitator was engaging and kept the conversation on track. Feedback from others in attenda... Read More
City of Steamboat Springs
Guided Implementation
8/10
N/A
N/A
The conversations with Andrew were great, including those that went slightl off topic to topics adjacent to tech debt. The project was not a formal... Read More
Health Canada
Workshop
9/10
$25,000
20
Positive energy made for an enjoyable time even though topic can otherwise be quite dull. Deliverable is solid and a great starting point for our c... Read More
The Canadian Food Inspection Agency
Workshop
8/10
$100K
20
While I have noted possible savings above - we cannot know the real impact until we implement some of the workshop results. Also since we are not ... Read More
Administrative Tribunals Support Service of Canada
Workshop
8/10
$50,000
20
The best part of the workshop was the fact that it was very interactive and all members participated actively. There wasn't really a worst part... Read More
Assess Infrastructure Readiness for Digital Transformation
Build a Strategic Infrastructure Roadmap
Map Technical Skills for a Changing Infrastructure & Operations Organization
M&A Runbook for Infrastructure and Operations
Define Your Cloud Vision
Take Control of Cloud Costs on AWS
Take Control of Cloud Costs on Microsoft Azure
Manage Your Technical Debt
Choose a Right-Sized Contact Center Solution
Prepare for Cognitive Service Management
IBM i Migration Considerations
Adding the Right Value: Building Cloud Brokerages That Enable
Drive Technology Adoption
Transform Your Field Technical Support Services
Domino – Maintain, Commit to, or Vacate?
z/Series Modernization and Migration
Embrace the Inevitability of Multicloud
Skills Development on the Mainframe Platform
Build a Strategy to Modernize Your Infrastructure
Run IT By the Numbers
Transform IT, Transform Everything
Sync or Sink: Aligning IT and HR for the Future of Work
The AI Vendor Landscape in IT
The Infrastructure and Operations Playbook